Privacy Policy

Effective Date: May 6, 2026
Last Updated: August 8, 2026

1. Introduction

Welcome to Xvising.

This Privacy Policy explains how Xvising collects, uses, stores, shares, protects, and handles personal information when you visit our website, create an account, purchase products, download files, subscribe to our newsletter, contact support, request custom services, use our digital products, interact with Xvising through third-party platforms, or interact with any other part of Xvising.

This Privacy Policy also applies, where relevant, when you interact with Xvising-operated or Xvising-managed pages, posts, accounts, messaging channels, or integrations on third-party platforms such as Facebook or other Meta products, even if you do not directly visit Xvising.com.

For the purposes of this Privacy Policy, “Xvising,” “we,” “us,” and “our” refer to the owner and operator of Xvising.com and any future company, incorporated entity, legal successor, assignee, affiliate, trade name, or business structure that may later be created to own, operate, or manage Xvising.com.

This Privacy Policy is intended to provide notice of our data-handling practices. Where applicable law requires a particular legal basis, consent, notice, or additional right, we process personal information subject to those applicable requirements.

By accessing or using Xvising, or by interacting with Xvising through a connected third-party platform, you acknowledge the practices described in this Privacy Policy. Where consent is legally required for a particular activity, we will rely on consent only where applicable.

2. Information We Collect

We may collect the following types of information.

2.1 Account Information

When you create an account, we may collect:

  • Name.
  • Email address.
  • Username.
  • Password hashes or encrypted authentication credentials where applicable.
  • Account settings.
  • Purchase history.
  • License and access information.
  • Support history.

2.2 Order and Purchase Information

When you purchase a product or service, we may collect:

  • Product or service purchased.
  • Order ID.
  • Invoice details.
  • Billing name.
  • Billing email.
  • Payment status.
  • Currency.
  • License key status.
  • Download/access records.
  • Delivery records.
  • Refund or dispute records.

We do not intentionally store full payment card details on our own servers. Card payments are processed by third-party payment providers.

2.3 Payment Information

Payments may be processed through third-party payment providers such as PayPal, card processors, Vodafone Cash, or other approved payment methods.

We may receive limited payment-related information such as transaction status, transaction ID, payment amount, currency, payer email, payment method type, and fraud/risk signals from payment providers.

We do not control the privacy practices of third-party payment providers. Their own privacy policies and terms apply.

2.4 Website Usage and Technical Data

When you visit Xvising, we may collect:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Pages visited.
  • Time spent on pages.
  • Referring URLs.
  • Approximate location based on IP.
  • Language settings.
  • Clicks and interactions.
  • Error logs.
  • Security logs.
  • Login logs.
  • Download logs.
  • License activation logs.

This data helps us operate the website, protect accounts, prevent fraud, analyze usage, improve performance, and prove product or service delivery where needed.

2.5 Cookies and Tracking Data

We may use cookies and similar technologies to operate the website, keep users logged in, secure accounts, remember preferences, analyze traffic, improve marketing, and understand visitor behavior.

We may use analytics tools such as Google Analytics and may use Meta Pixel, TikTok Pixel, or similar tools in the future.

Data collected through advertising or analytics technologies is separate from data obtained through a Meta Platform API or webhook unless expressly stated otherwise.

For more details, please read our Cookies Policy.

2.6 Newsletter and Marketing Information

If you subscribe to our newsletter or marketing communications, we may collect:

  • Name.
  • Email address.
  • Subscription status.
  • Email engagement data.
  • Preferences.
  • Unsubscribe records.

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

2.7 Support and Communication Data

When you contact us through email, tickets, WhatsApp, contact forms, social media, Messenger, or other channels, we may collect:

  • Your name.
  • Email address.
  • Phone number if provided.
  • Message content.
  • Attachments if provided.
  • Screenshots.
  • Support history.
  • Technical issue details.
  • Device/environment information.
  • Platform identifiers where provided by the communication platform.
  • Any information you voluntarily provide.

2.8 Custom Project Information

If you request custom desktop apps, custom software, n8n workflow automation, or related technical services, we may collect information necessary to understand, build, test, deliver, or support the project.

This may include:

  • Project requirements.
  • Business information.
  • Workflow details.
  • Integration requirements.
  • API or platform setup details.
  • Testing data.
  • Client-provided examples.
  • Technical environment information.
  • Delivery preferences.
  • Credentials only if you voluntarily provide them or request help with setup.

You are responsible for ensuring that any information you provide is lawful, accurate, and shared with proper authorization.

2.9 Client Customer Data

In some custom automation or workflow projects, you may choose to provide or connect data belonging to your own customers, users, leads, subscribers, employees, or contacts.

You are fully responsible for obtaining all required consents, permissions, notices, and legal bases before sharing or connecting such data.

Unless a separate written Data Processing Agreement is signed, Xvising does not agree to act as your formal data processor under any specific data protection framework. If a project requires formal processor obligations, this must be handled through a separate written agreement before the project begins.

2.10 Meta and Facebook Interaction Data

Xvising may operate integrations with Meta products, including Facebook Pages, Facebook posts, Messenger-related functionality, Meta APIs, and Meta webhooks.

These integrations may be used to automate legitimate interactions with people who voluntarily engage with Xvising-managed Facebook content.

For example, when you comment on a participating Xvising Facebook post, Meta may send information relating to that interaction to our systems through an authorized webhook or API connection.

Depending on the event and the information made available by Meta, we may receive and process information such as:

  • Facebook Page ID.
  • Facebook Post ID.
  • Facebook Comment ID.
  • Parent comment or post identifier.
  • Facebook user or sender identifier.
  • Sender or commenter name where provided by Meta.
  • Comment text or other interaction content.
  • Date and time of the interaction.
  • Event and webhook metadata.
  • Information necessary to determine whether the interaction relates to an active Xvising campaign.
  • Information necessary to determine whether specified keywords or campaign rules were satisfied.
  • Technical payload data supplied by Meta through the webhook.
  • Delivery status.
  • Reply status.
  • Delivery attempt information.
  • Error and retry information.
  • Information used to prevent duplicate automated responses.
  • Security information associated with suspicious or invalid webhook requests.

Where necessary to protect our systems, security records associated with invalid or suspicious webhook requests may also include technical information such as source IP information, proxy-forwarded address information, or user-agent information.

We do not require a person commenting on an Xvising Facebook post to create an Xvising website account merely because the person interacted with that Facebook post.

The Meta integration used for Facebook comment automation is a backend integration. It does not mean that every person whose interaction is processed has registered for or logged into a standalone Xvising application.

2.11 Automated Facebook Replies and Private Responses

Certain Xvising Facebook posts may use automation to respond to eligible comments.

Depending on the campaign configuration, the automation may:

  • Detect a new comment on a specific Xvising-managed Facebook post.
  • Determine whether the associated campaign is active.
  • Determine whether the comment satisfies configured matching rules.
  • Determine whether specified keywords are present where keyword matching is enabled.
  • Determine whether the interaction is a first-level comment where that requirement is enabled.
  • Prevent duplicate delivery to the same person for the same campaign.
  • Select from preconfigured public reply variants.
  • Select from preconfigured private message variants.
  • Send a private response through functionality made available by Meta.
  • Send a public reply to the Facebook comment.
  • Include a link to content, a resource, a download, a landing page, or another Xvising-controlled destination.
  • Retry failed deliveries where appropriate.
  • Record delivery outcomes for operational, security, troubleshooting, and duplicate-prevention purposes.

This automation is intended to respond to interactions and requests associated with Xvising content.

The automation is not designed to make decisions that produce legal, employment, credit, insurance, financial, or similarly significant effects concerning the commenter.

The current Facebook comment-delivery process uses configured campaign rules and message content. Data relating to Facebook interactions is not used by this process to create unrelated behavioral profiles about individual commenters.

3. How We Use Your Information

We may use collected information to:

  • Operate Xvising.com.
  • Create and manage user accounts.
  • Process orders and payments.
  • Deliver digital products.
  • Provide downloads and online access.
  • Generate and manage license keys.
  • Activate and validate software licenses.
  • Provide support.
  • Respond to inquiries.
  • Build and deliver custom projects.
  • Test and troubleshoot software or automation.
  • Send service-related emails.
  • Send newsletters or marketing messages where permitted.
  • Improve our website, products, and services.
  • Analyze website traffic and user behavior.
  • Prevent fraud, abuse, spam, and unauthorized access.
  • Detect license misuse, account misuse, and chargeback fraud.
  • Maintain security logs and proof-of-delivery records.
  • Comply with legal obligations.
  • Enforce our Terms and Conditions.
  • Resolve disputes and protect our rights.

Where information is received through Meta or Facebook integrations, we may also use it to:

  • Receive and process authorized Facebook Page webhook events.
  • Identify the Facebook Page, post, comment, and campaign associated with an interaction.
  • Determine whether an interaction qualifies for a configured automated response.
  • Respond to a comment.
  • Provide requested information or digital content.
  • Send an automated private response where permitted by Meta.
  • Prevent repeated or duplicate deliveries.
  • Maintain delivery state.
  • Retry temporarily failed deliveries.
  • Diagnose failed API operations.
  • Detect fraudulent, forged, unauthorized, or invalid webhook requests.
  • Maintain security and operational logs.
  • Investigate abuse or misuse.
  • Comply with Meta Platform requirements.
  • Comply with applicable legal obligations.

We do not sell personal information received through the Meta integration.

We do not use Meta Platform Data obtained through our Facebook API or webhook integration to build unrelated advertising profiles, sell personal information to data brokers, or make unrelated eligibility decisions about individuals.

4. Legal Bases for Processing

Depending on your location and applicable law, we may process personal information based on one or more legal bases, including:

  • Performance of a contract.
  • Steps requested before entering a contract.
  • Your consent.
  • Legitimate business interests.
  • Compliance with legal obligations.
  • Protection of our rights and security.
  • Payment, tax, accounting, and fraud-prevention requirements.

For interactions with Xvising on Facebook or other Meta products, the applicable basis may include:

  • Responding to an interaction or request that you voluntarily initiated.
  • Providing information or content that you requested through your interaction.
  • Our legitimate interest in managing and responding to interactions with our business pages and content.
  • Our legitimate interest in preventing duplicate delivery, abuse, fraud, and unauthorized requests.
  • Our legitimate interest in protecting our systems and integrations.
  • Consent where applicable law requires consent for the relevant processing.

Where consent is required, you may withdraw consent where legally applicable.

Withdrawal of consent does not affect processing that occurred before withdrawal and does not prevent processing based on another valid legal basis where applicable.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third parties when necessary to operate the website, provide services, process payments, deliver products, analyze traffic, communicate with users, prevent abuse, or comply with legal obligations.

These third parties may include:

  • Payment processors.
  • Hosting providers.
  • Email service providers.
  • Analytics providers.
  • Customer support tools.
  • CRM tools.
  • Security tools.
  • Cloud storage providers.
  • Automation platforms.
  • API providers.
  • AI/API providers where applicable.
  • Infrastructure and networking providers.
  • Professional advisors.
  • Legal or regulatory authorities where required.

Each third party is responsible for its own services, systems, security, and privacy practices, except to the extent applicable law or a written contractual relationship imposes obligations on Xvising regarding that provider.

Where we use a service provider to process information obtained through a Meta integration on our behalf, we intend to limit that provider’s access and use to what is necessary to provide the relevant technical or operational service.

We do not sell, license, or provide Meta Platform Data to data brokers, advertising exchanges, or unrelated third parties for their independent profiling or advertising purposes.

6. Third-Party Platforms and APIs

Our products and services may connect with third-party platforms such as OpenAI, Google, Meta, Facebook, Messenger, WhatsApp, n8n, payment providers, hosting providers, analytics tools, and other APIs.

When you use or interact with third-party services, your information may also be processed under those third parties’ own terms and privacy policies.

Third-party platforms may independently collect information relating to your use of their products.

We are not responsible for the independent privacy practices, security practices, restrictions, outages, pricing, API changes, account restrictions, or data handling practices of third-party platforms.

However, Xvising remains responsible for its own collection and processing of personal information received through those platforms to the extent required by applicable law.

6.1 Meta Platform Integration

Xvising may use authorized Meta Platform functionality, including Meta APIs and webhooks, to operate integrations associated with Xvising-managed Facebook Pages and content.

Information obtained from Meta through these integrations is processed for purposes associated with providing, operating, securing, troubleshooting, and auditing the relevant integration.

Our use of information obtained through Meta APIs and webhooks is also subject to applicable Meta terms, policies, permissions, and technical restrictions.

Meta independently processes information about people using Facebook, Messenger, and other Meta products under Meta’s own terms and privacy policies.

Xvising is not Meta, Facebook, or Messenger and is not acting as Meta’s legal representative, employee, or agent.

References to Meta, Facebook, Messenger, or their features in this Privacy Policy are solely to explain the third-party platforms used by Xvising integrations.

6.2 Meta Platform Data Restrictions

Where information received through an authorized Meta API or webhook constitutes Meta Platform Data, we use and retain such information only as reasonably necessary for permitted Xvising integration purposes, security, compliance, troubleshooting, and other purposes allowed under applicable Meta terms and applicable law.

We do not knowingly:

  • Sell Meta Platform Data.
  • License Meta Platform Data as a standalone data product.
  • Provide Meta Platform Data to a data broker.
  • Use Meta Platform Data to build unrelated profiles about individuals.
  • Use Meta Platform Data for unrelated surveillance.
  • Use Meta Platform Data to make unrelated eligibility decisions.
  • Attempt to obtain information from Meta that our integration is not authorized to access.
  • Request or store Facebook passwords.
  • Circumvent Meta access controls or permission requirements.

Access tokens, application secrets, API credentials, and similar authentication materials are treated as sensitive technical credentials and are not intended to be exposed publicly.

7. AI and Automated Tools

Some parts of Xvising may use AI tools, chatbots, automation systems, or API-based services.

AI-generated or automation-generated outputs may be inaccurate, incomplete, inconsistent, or unsuitable for your use case. You are responsible for reviewing and validating outputs where human review is appropriate.

Not every Xvising automation uses artificial intelligence.

Some automations, including certain social-media delivery automations, may operate using predefined rules, configured response variants, database state, and API events without generating content through an AI model.

Do not submit sensitive, confidential, regulated, or legally restricted information into AI tools unless you have the right to do so and understand the risks.

8. Cookies and Analytics

We may use cookies, pixels, tags, and similar technologies for:

  • Essential website functionality.
  • Account login.
  • Security.
  • Fraud prevention.
  • Preferences.
  • Analytics.
  • Performance monitoring.
  • Marketing measurement.
  • Future retargeting or advertising.

Non-essential cookies may require your consent depending on your location.

You can manage cookies through your browser settings or any cookie preference tool we provide.

More details are available in our Cookies Policy.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • Account status.
  • Purchase history.
  • Support needs.
  • License validity.
  • Tax and accounting obligations.
  • Legal obligations.
  • Security requirements.
  • Fraud prevention.
  • Dispute resolution.
  • Chargeback defense.
  • Project records.
  • Backup cycles.

We may keep logs, invoices, transaction records, delivery records, license records, and dispute records for longer where necessary to protect our legal and business interests or comply with law.

9.1 Meta and Facebook Interaction Data Retention

Information received or generated through our Meta/Facebook automation may be retained where reasonably necessary to:

  • Prevent duplicate responses or duplicate delivery.
  • Track whether requested content was delivered.
  • Retry failed deliveries.
  • Maintain campaign delivery state.
  • Investigate technical failures.
  • Maintain security and abuse-prevention records.
  • Resolve disputes.
  • Demonstrate authorized API or webhook activity.
  • Comply with Meta Platform obligations.
  • Comply with legal requirements.

We do not intend to retain identifiable Meta Platform Data indefinitely merely because it was received through a webhook.

Where identifiable Meta Platform Data is no longer reasonably necessary for an authorized purpose, we may delete, anonymize, aggregate, or otherwise dispose of it, subject to applicable legal requirements.

If our applicable Meta Platform integration is terminated, permissions are revoked, or Meta requires deletion of Platform Data, we will handle affected Platform Data in accordance with applicable Meta requirements and applicable law.

Information that must legally be retained, or that is reasonably necessary to establish, exercise, or defend legal claims, may be retained to the extent permitted by applicable law.

10. Security

We use reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Measures may include, where appropriate:

  • Access controls.
  • Authentication controls.
  • Restricted credentials.
  • HTTPS-encrypted connections.
  • Database access restrictions.
  • Webhook verification.
  • Request-signature verification.
  • Logging of suspicious requests.
  • Duplicate-prevention controls.
  • Segmentation of services or databases.
  • Backup and recovery procedures.

However, no website, server, software, API, webhook, database, email system, payment gateway, or internet transmission is 100% secure.

You are responsible for protecting your own account, password, devices, email, API keys, credentials, and connected platforms.

11. International Data Transfers

Xvising is intended for users worldwide.

Your information may be processed, stored, or transferred in countries other than your country of residence, depending on our service providers, hosting providers, infrastructure providers, payment processors, analytics tools, support tools, Meta or other connected third-party platforms.

Where required by applicable law, appropriate safeguards may be used for international transfers.

By using Xvising or interacting with connected third-party services, you understand that international processing may occur where necessary to provide the relevant products, services, or integrations, subject to applicable legal requirements.

12. Your Rights

Depending on your location and applicable law, you may have rights such as:

  • Accessing your personal information.
  • Correcting inaccurate information.
  • Deleting certain information.
  • Restricting processing.
  • Objecting to certain processing.
  • Withdrawing consent.
  • Requesting data portability.
  • Opting out of marketing communications.
  • Filing a complaint with a data protection authority.

These rights may be limited by legal, security, fraud-prevention, accounting, contractual, dispute-related, or other lawful requirements.

We may need to verify your identity before acting on certain privacy requests in order to protect personal information from unauthorized access or deletion.

To request privacy-related assistance, contact us through our Contact Us page.

13. Meta and Facebook Data Deletion Requests

If you have interacted with an Xvising-managed Facebook Page, Facebook post, or related Meta integration and want to request deletion of personal information that Xvising has stored in connection with that interaction, you may submit a deletion request through the Contact Us page on Xvising.com.

To help us locate the correct records, you may provide information such as:

  • Your name.
  • The Facebook profile or account name used for the interaction.
  • The relevant Xvising Facebook Page.
  • A link to the relevant Facebook post or comment, if available.
  • The approximate date of the interaction.
  • Any other information reasonably necessary to identify the relevant records.

Do not send us your Facebook password, Meta password, access token, App Secret, or other authentication credentials.

We may request additional information where reasonably necessary to verify that the request relates to you and to prevent unauthorized deletion of another person’s information.

Subject to applicable law and applicable platform obligations, verified deletion requests may result in deletion, anonymization, or other appropriate removal of identifiable information associated with the requesting individual from systems under Xvising’s control.

Deletion may include, where applicable:

  • Stored Facebook sender identifiers.
  • Stored sender names.
  • Stored comment information.
  • Stored webhook-event information.
  • Campaign-recipient records.
  • Delivery records.
  • Delivery-attempt records.
  • Other identifiable records associated with the relevant Meta interaction.

Some information may be retained where retention is required or permitted by law, reasonably necessary for security or fraud prevention, necessary to establish or defend legal claims, or otherwise permitted by applicable Meta requirements.

Removing a comment, message, profile, or other information from Facebook itself is controlled by Meta and is separate from deleting information stored by Xvising.

Requests concerning information held directly by Meta must be handled through Meta’s own privacy and account controls.

We will process valid requests within the period required by applicable law and applicable platform obligations.

14. Children’s Privacy

Xvising is not intended for users under 18.

We do not knowingly seek to collect personal information from minors through Xvising services.

If we become aware that personal information relating to a minor has been collected in circumstances where deletion or other action is legally required, we may delete the information, restrict access, or take other appropriate action.

Third-party platforms such as Facebook determine eligibility to use their own services under their own terms and policies.

15. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, offers, product news, educational content, or promotional messages.

You may unsubscribe at any time.

Service-related emails, payment emails, license emails, security emails, account emails, and legal notices are not considered optional marketing communications and may still be sent when necessary.

An automated Facebook response sent because you intentionally interacted with an Xvising campaign or requested content is not necessarily treated as subscription to Xvising’s general email-marketing list.

Receiving a campaign-related response does not automatically enroll you in unrelated Xvising marketing communications unless a separate lawful basis exists.

16. Chargeback, Fraud, Abuse, and Security Logs

We may keep logs and records related to account access, downloads, license activation, order delivery, project delivery, support messages, IP addresses, payment activity, API activity, webhook activity, and automated delivery activity.

These records may be used to:

  • Prevent fraud.
  • Detect abuse.
  • Detect unauthorized API or webhook requests.
  • Enforce our Terms.
  • Defend against false chargebacks.
  • Prove delivery.
  • Troubleshoot failed integrations.
  • Prevent duplicate automated delivery.
  • Protect Xvising and legitimate users.
  • Comply with applicable platform obligations.

17. Links to Other Websites

Xvising may contain links to third-party websites, tools, platforms, payment pages, documentation, digital resources, or services.

Automated responses may also provide links to third-party destinations or Xvising-controlled landing pages.

We are not responsible for the independent content, privacy policies, security, or practices of third-party websites.

You should review the privacy information of a third-party service before providing information directly to that service.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to Xvising products or services.
  • Changes to our integrations.
  • Changes to our automation systems.
  • Changes to third-party APIs or platform requirements.
  • Changes to applicable laws or regulatory requirements.
  • Security or operational changes.

The latest version will be posted on Xvising.com with the updated effective or revision date.

Where required by applicable law, we may provide additional notice or request renewed consent for material changes.

Continued use of Xvising after a change does not replace any consent or notice requirement that applicable law specifically requires.

19. Contact Us

For privacy questions, data-access requests, correction requests, deletion requests, Meta/Facebook data requests, or other privacy concerns, please contact us through the Contact Us page on Xvising.com.

When contacting us about a privacy request, please provide enough information for us to understand and reasonably verify the request, but do not send passwords, API keys, access tokens, App Secrets, payment-card details, or other sensitive authentication credentials.