Privacy Policy

Effective Date: May 6, 2026

1. Introduction

Welcome to Xvising.

This Privacy Policy explains how Xvising collects, uses, stores, shares, protects, and handles personal information when you visit our website, create an account, purchase products, download files, subscribe to our newsletter, contact support, request custom services, use our digital products, or interact with any part of Xvising.

For the purposes of this Privacy Policy, “Xvising,” “we,” “us,” and “our” refer to the owner and operator of Xvising.com and any future company, incorporated entity, legal successor, assignee, affiliate, trade name, or business structure that may later be created to own, operate, or manage Xvising.com.

By using Xvising, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website, products, or services.

2. Information We Collect

We may collect the following types of information:

2.1 Account Information

When you create an account, we may collect:

  • Name.
  • Email address.
  • Username.
  • Password or encrypted authentication credentials.
  • Account settings.
  • Purchase history.
  • License and access information.
  • Support history.

2.2 Order and Purchase Information

When you purchase a product or service, we may collect:

  • Product or service purchased.
  • Order ID.
  • Invoice details.
  • Billing name.
  • Billing email.
  • Payment status.
  • Currency.
  • License key status.
  • Download/access records.
  • Delivery records.
  • Refund or dispute records.

We do not intentionally store full payment card details on our own servers. Card payments are processed by third-party payment providers.

2.3 Payment Information

Payments may be processed through third-party payment providers such as PayPal, card processors, Vodafone Cash, or other approved payment methods.

We may receive limited payment-related information such as transaction status, transaction ID, payment amount, currency, payer email, payment method type, and fraud/risk signals from payment providers.

We do not control the privacy practices of third-party payment providers. Their own privacy policies and terms apply.

2.4 Website Usage and Technical Data

When you visit Xvising, we may collect:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Pages visited.
  • Time spent on pages.
  • Referring URLs.
  • Approximate location based on IP.
  • Language settings.
  • Clicks and interactions.
  • Error logs.
  • Security logs.
  • Login logs.
  • Download logs.
  • License activation logs.

This data helps us operate the website, protect accounts, prevent fraud, analyze usage, improve performance, and prove product/service delivery where needed.

2.5 Cookies and Tracking Data

We may use cookies and similar technologies to operate the website, keep users logged in, secure accounts, remember preferences, analyze traffic, improve marketing, and understand visitor behavior.

We may use analytics tools such as Google Analytics and may use Meta Pixel, TikTok Pixel, or similar tools in the future.

For more details, please read our Cookies Policy.

2.6 Newsletter and Marketing Information

If you subscribe to our newsletter or marketing communications, we may collect:

  • Name.
  • Email address.
  • Subscription status.
  • Email engagement data.
  • Preferences.
  • Unsubscribe records.

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

2.7 Support and Communication Data

When you contact us through email, tickets, WhatsApp, contact forms, or other channels, we may collect:

  • Your name.
  • Email address.
  • Phone number if provided.
  • Message content.
  • Attachments if provided.
  • Screenshots.
  • Support history.
  • Technical issue details.
  • Device/environment information.
  • Any information you voluntarily provide.

2.8 Custom Project Information

If you request custom desktop apps, custom software, n8n workflow automation, or related technical services, we may collect information necessary to understand, build, test, deliver, or support the project.

This may include:

  • Project requirements.
  • Business information.
  • Workflow details.
  • Integration requirements.
  • API or platform setup details.
  • Testing data.
  • Client-provided examples.
  • Technical environment information.
  • Delivery preferences.
  • Credentials only if you voluntarily provide them or request help with setup.

You are responsible for ensuring that any information you provide is lawful, accurate, and shared with proper authorization.

2.9 Client Customer Data

In some custom automation or workflow projects, you may choose to provide or connect data belonging to your own customers, users, leads, subscribers, employees, or contacts.

You are fully responsible for obtaining all required consents, permissions, notices, and legal bases before sharing or connecting such data.

Unless a separate written Data Processing Agreement is signed, Xvising does not agree to act as your formal data processor under any specific data protection framework. If a project requires formal processor obligations, this must be handled through a separate written agreement before the project begins.

3. How We Use Your Information

We may use collected information to:

  • Operate Xvising.com.
  • Create and manage user accounts.
  • Process orders and payments.
  • Deliver digital products.
  • Provide downloads and online access.
  • Generate and manage license keys.
  • Activate and validate software licenses.
  • Provide support.
  • Respond to inquiries.
  • Build and deliver custom projects.
  • Test and troubleshoot software or automation.
  • Send service-related emails.
  • Send newsletters or marketing messages where permitted.
  • Improve our website, products, and services.
  • Analyze website traffic and user behavior.
  • Prevent fraud, abuse, spam, and unauthorized access.
  • Detect license misuse, account misuse, and chargeback fraud.
  • Maintain security logs and proof-of-delivery records.
  • Comply with legal obligations.
  • Enforce our Terms and Conditions.
  • Resolve disputes and protect our rights.

4. Legal Bases for Processing

Depending on your location and applicable law, we may process personal information based on one or more legal bases, including:

  • Performance of a contract.
  • Your consent.
  • Legitimate business interests.
  • Compliance with legal obligations.
  • Protection of our rights and security.
  • Payment, tax, accounting, and fraud-prevention requirements.

Where consent is required, you may withdraw consent where legally applicable. Withdrawal of consent does not affect processing that happened before withdrawal.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third parties when necessary to operate the website, provide services, process payments, deliver products, analyze traffic, communicate with users, prevent abuse, or comply with legal obligations.

These third parties may include:

  • Payment processors.
  • Hosting providers.
  • Email service providers.
  • Analytics providers.
  • Customer support tools.
  • CRM tools.
  • Security tools.
  • Cloud storage providers.
  • Automation platforms.
  • AI/API providers.
  • Professional advisors.
  • Legal or regulatory authorities where required.

Each third party is responsible for its own services, systems, security, and privacy practices.

6. Third-Party Platforms and APIs

Our products and services may connect with third-party platforms such as OpenAI, Google, Meta, WhatsApp, n8n, payment providers, hosting providers, analytics tools, and other APIs.

When you use or connect third-party services, your data may also be processed under those third parties’ own terms and privacy policies.

We are not responsible for the privacy practices, security practices, restrictions, outages, pricing, API changes, account bans, data handling, or legal compliance of third-party platforms.

7. AI and Automated Tools

Some parts of Xvising may use AI tools, chatbots, automation systems, or API-based services.

AI-generated or automation-generated outputs may be inaccurate, incomplete, inconsistent, or unsuitable for your use case. You are responsible for reviewing and validating any output before using it.

Do not submit sensitive, confidential, regulated, or legally restricted information into AI tools unless you have the right to do so and understand the risks.

8. Cookies and Analytics

We may use cookies, pixels, tags, and similar technologies for:

  • Essential website functionality.
  • Account login.
  • Security.
  • Fraud prevention.
  • Preferences.
  • Analytics.
  • Performance monitoring.
  • Marketing measurement.
  • Future retargeting or advertising.

Non-essential cookies may require your consent depending on your location. You can manage cookies through your browser settings or any cookie preference tool we provide.

More details are available in our Cookies Policy.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • Account status.
  • Purchase history.
  • Support needs.
  • License validity.
  • Tax and accounting obligations.
  • Legal obligations.
  • Security requirements.
  • Fraud prevention.
  • Dispute resolution.
  • Chargeback defense.
  • Project records.
  • Backup cycles.

We may keep logs, invoices, transaction records, delivery records, license records, and dispute records for longer where necessary to protect our legal and business interests.

10. Security

We use reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, server, software, API, email system, payment gateway, or internet transmission is 100% secure.

You are responsible for protecting your own account, password, devices, email, API keys, credentials, and connected platforms.

11. International Data Transfers

Xvising is intended for users worldwide.

Your information may be processed, stored, or transferred in countries other than your country of residence, depending on our service providers, hosting providers, payment processors, analytics tools, support tools, and connected third-party services.

By using Xvising, you understand that your information may be transferred internationally where necessary to provide our products and services.

12. Your Rights

Depending on your location and applicable law, you may have rights such as:

  • Accessing your personal information.
  • Correcting inaccurate information.
  • Deleting certain information.
  • Restricting processing.
  • Objecting to certain processing.
  • Withdrawing consent.
  • Requesting data portability.
  • Opting out of marketing communications.
  • Filing a complaint with a data protection authority.

These rights may be limited by legal, security, fraud-prevention, accounting, contractual, or dispute-related obligations.

To request privacy-related assistance, contact us through our Contact Us page.

13. Children’s Privacy

Xvising is not intended for users under 18.

We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we may delete it, restrict the account, or take other appropriate action.

14. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, offers, product news, educational content, or promotional messages.

You may unsubscribe at any time.

Service-related emails, payment emails, license emails, security emails, account emails, and legal notices are not considered optional marketing communications and may still be sent when necessary.

15. Chargeback, Fraud, and Security Logs

We may keep logs and records related to account access, downloads, license activation, order delivery, project delivery, support messages, IP addresses, and payment activity.

These records may be used to:

  • Prevent fraud.
  • Detect abuse.
  • Enforce our Terms.
  • Defend against false chargebacks.
  • Prove delivery.
  • Protect Xvising and legitimate users.

16. Links to Other Websites

Xvising may contain links to third-party websites, tools, platforms, payment pages, documentation, or services.

We are not responsible for the content, privacy policies, security, or practices of third-party websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on Xvising.com with the updated effective date. Continued use of Xvising after changes are posted means you accept the updated Privacy Policy.

18. Contact Us

For privacy questions, data requests, or concerns, please contact us through the Contact Us page on Xvising.com.